Compliance and Quality Specialist

San Juan, Puerto Rico · Biotech/Pharmaceutical · $14.50-14.85/hr.

Requirements:

Bachelor's Degree in Process and Quality Engineering, Industrial Engineering; in Management or Project Management, Quality Management, Business Administration, or related field.
Minimum (6) six months of experience performing similar functions desirable.
Mastery of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)
Excellent verbal and written communication skills in English and Spanish.
Excellent customer service skills, abilities to work in a team and relate to people at all hierarchical levels.
Excellent skills to transmit knowledge.
Ability to achieve results with minimal supervision, to work under pressure, set priorities and work on multiple tasks simultaneously, meeting deadlines and with a sense of urgency.
Ability to analyze data, processes and draw conclusions with attention to detail
Good skills to conduct investigations and audits.
Physical demands include when it is necessary to reach, push, pull and/or carry up to 20 pounds.

Duties:

Identify quality levels, ensuring that they are accurate, efficient, complete and in accordance with the criteria for a healthy operation, through the collection of documents, reports, and metrics.
Generate reports of plans and progress status of the Projects, Compliance and Quality department.
Carry out audits in accordance with the approved Annual Audit Plan, on the departments' compliance with their operational processes.
Prepare and send reports to the Department of Health as required by administrative ordinances and to manufacturers, as required.
Manage queries from leaders and employees on the establishment of practices and processes.
Coordinate and participate in training activities such as "Train the Trainer" aimed at developing the members of the Efficiency Committee and/or designated employees.
Manage table of manufacturer contracts with the required data and periodically send it to Management.
Manage the records of manufacturer contracts, customer complaints and recalls of manufacturers that are worked on.
Manage projects and register the assignment of the number of projects and other required information.
Prepare projects in Microsoft Project (scope of the project, folder with the required information).
Manage with clients the date of inspection by the Manager.
Prepare closing documents, improvement surveys to share with the client by email after the project is finished. Follow up as required.
Actively support cultural transformation processes.

Employer with Equal Employment Opportunity.