Claims Specialist -Temp

San Juan, Puerto Rico · Customer Service · $12.00-$13.00/ph

Responsibilities:

Assists clients and visitors by confirming their visit purpose, registering them, and directing their requests.
Handles and routes phone calls accordingly to the purpose.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and imaging software.
Excellent verbal and written communication skills in both English and Spanish.
Ability to multitask effectively.
Skilled in customer service, including updating clients on claim status.
Competent in managing schedules and calendars.
Experience drafting letters, reports, scans, and distributes office correspondence and other documents.
Capable of handling, directing, and documenting phone calls and correspondence.
Generates and delivers checks at reception or sends them by mail according to instructions.
Attends to external messengers and coordinates the Department's mail pickups.
General office tasks proficiency.

Education:

Associate degree in Business Administration.
Minimum of (1) one year of experience in customer service or a combination of education and experience.

Employer With Equal Employment Opportunity