Key Responsibilities

• Answer, screen, and properly route incoming telephone calls.
• Welcome visitors, manage sign-in procedures, and prepare visitor badges.
• Provide general information and assistance to clients and staff.
• Receive, sort, and distribute incoming correspondence and packages.
• Coordinate outgoing mail and deliveries to ensure timely distribution.
• Perform clerical tasks such as data entry, document preparation, filing, copying, and scanning.
• Prepare basic reports, spreadsheets, and presentations as requested.
• Order office supplies and coordinate service needs with vendors when required.
• Support compliance with applicable CMS and regulatory guidelines.
• Carry out additional administrative tasks as assigned by management.

Requirements:

• High school or associate degree completed.
• Minimum of one (1) year of experience in a similar position.
• Experience in administrative, data entry and customer service tasks.
• Experience handling multi-line phone systems preferred.
• Strong communication, organization, and time-management skills.
• Excellent verbal and written communication skills in Spanish and intermediate English.
• Proficiency in Microsoft Office (Word, Excel, Power Point and Outlook).
• Availability to work Monday to Friday on rotating schedules between 6:00am and 6:00pm plus overtime.

Equal Employment Opportunity Employer.